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VapoDepot VapoHead RxDirect2u

Shipping & Returns


Returns Policy

VapoHead, VapoDepot, VapoCart & RxDirect2u (the VapoHead Family) guarantee our vaporizers to be free of defects for 90 days after receipt of purchase.  Please contact us via email (info@vapohead.com) or via telephone: 1-877-276-1526 if a part is broken, defective or missing within 48 hours of receiving your shipment.  We will arrange replacement and ship promptly at our own cost. 

If within 90 days of receipt of your purchase you feel there to be a defect in your vaporizer, please contact us via above methods to discuss the remedy.   VapoHead is modular (comes apart in pieces) so we can send you exactly and just what you need.  This removes the need for returns of merchandise or other costly and time consuming activity for you the customer.

Returns made without prior authorization (this means both contact with us and confirmation by a VapoHead staff) will NOT be accepted and credit will NOT be given. 

Customers purchasing the VapoHead Virgins Insurance.  Returns and Refunds will take place according to the exact information outlined in the shopping cart. Questions or Concerns?  call 1-877-276-1526 to discuss.

Authorized Returns.  Authorized returns must be sent to:  7004575 Canada Ltd.  P.O. Box 98056, Kingsgate RPO, Vancouver, BC Canada. V5T 4T8.


Shipping.  Currently, we ship to both the US and to Canada.  Alaska and Hawaii, etc. have additional costs.  We save you money.  The more you purchase, the cheaper your shipping costs will be (on a cost per item basis.)  We use Canada Post small parcel and USPS small parcel service.  Please expect a 7 - 10 day delivery cycle from placement of your order.  Unfortunately we do not offer tracking for single item purchases.  Two items plus, your order will be shipped via expedited small parcel which includes a tracking number.  We are working hard to improve both the cost and method of shipping for you.  Extra fast shipping, while an option, is rarely worth the cost of the effort.  Call us for a quote if you are desperate - but we don't recommend it at this time.  Again, we are working hard to change our lines of distribution to better serve you our great vapohead customer.  Thanks.  ;-)

Europe, Australasia, etc.  We do not ship to Europe, Australasia, S.America but are working to make new cost & time effective options in this area.  Stay tuned!



VapoDepot VapoHead RxDirect2u